THE LANGTON MEDICAL GROUP"Learning from Caring"The Langton Medical Group has achieved the Quality Practice Award by the Royal College of General Practitioners
95%* of our patients would recommend Langton Medical Group to others - Click here for more details www.gp-patient.co.uk Seasonal Flu Vaccination 2011 It's flu season! If you are entitled to a flu vaccination, you will receive a letter shortly inviting you to book an appointment at one of the following clinics: Thursday 13th October & Wednesday 19th October 1pm to 3pm at Whittington Village Hall, Langton Crescent, Whittington, WS14 9LR Friday 14th October & Friday 28th October 9am to 1pm and 2pm to 6pm at Curborough Community Centre, Reynolds Close, Lichfield, WS13 7NY Saturday 15th October 9.30am to 12.30am, at Langton Grange Medical Centre, Eastern Avenue, Lichfield, WS13 7FA Please telephone our receptionists on 01543 440812 to make an appointment. Whittington patients should call the Whittington branch on 01543 440811 to book their appointment. You will gain more benefit from your vaccinaion the earlier you have it in the flu season. For parents booking an appointment for their child, you may prefer the Saturday clinic on the 15th October. If you don't receive an invite and know that you have a flu vaccination every year, please contact the surgery. Please be aware that if there is someone in your household that is your carer, and is registered with the Langton Medical Group, they too are entitled to a flu vaccination. Please be sure to tell the receptionist when you telephone, that this additional appointment is for a "carer". You can now book your appointment and request repeat prescriptions online The Langton Medical Group now offer an online facility for you to book appointments online and to request your repeat prescriptions. Please use the links on the left. Please note that you will need to visit the Practice in the first instance to request your PIN Letter from Reception. Need help to stop smoking? The Langton Medical Group provide a complete 'Stop Smoking' service. Please arrange to see one of our Practice Nurses for more information. Prescription Changes Despite having much less money to spend, the government has promised to maintain front line NHS services. This can only be done if “efficiency” savings are made within the NHS. The cost of drugs is one area where efficiency savings can be made by using less costly but equally effective alternatives. The Langton Medical Group have been asked to make savings of £50,000 in the year to April 2011. 20% of these savings will be retained by the practice to pay for the work involved and employment of a pharmacist. You may notice some small changes to your prescription which we hope you will accept. If there are very special circumstances which make this difficult please let us know. Appointments The demand for appointments is uneven, tending to come in waves. Against this background we try to ensure that you can book an appointment at least 6 weeks ahead, and also be seen at short notice, either on the same day or a few days ahead. This is not easy and we are continuously monitoring and modifying the system. Booking well ahead is usually easy, although if you want an appointment, say only 2 days ahead, you may have to go through the same day system. If you phone to be seen the same day you will usually be given an appointment to be seen by an Advanced Nurse Practitioner, but doctors do have a few appointments which are protected for this purpose. Sometimes problems can be sorted out on the telephone and the receptionist answering your call may ask you a few basic questions to determine if this may be so. If you wish to cancel your appointment you can now text a message to 07889026561. This phone is for no purpose other than incoming texts, and messages will never be responded to or answered. Patient Participation Group (PPG) The Practice has a Patient Participation Group (PPG). A PPG is a sort of “friends of” group. Through regular meetings they will develop a patient’s agenda and provide valuable feedback and support to the Practice. This group is run by patients and not by the Practice. If you would like to be involved with the Group please feel free to contact the Practice Manager on 01543 440819. The PPG website can be found on the following link: http://langtonppg.wordpress.com/ Helping To Improve Patient Care The Langton Medical Group occasionally works with the Primary Care Research Network (PCRN). The aim is to contribute towards improving patient care nationally. If you would like more information on the current research projects that we are taking part in, please contact the Practice Manager on 01543 440819. Some Little Reminders PLEASE: Do phone and let us know if you are unable to keep your appointment. There is always another eager to have it. Request repeat prescriptions in writing (not on the phone) and give at least 2 full working day’s notice. Useful Links Langton Medical Group's Patient Participation Group Website http://langtonppg.wordpress.com/ Patient UK Website http://www.patient.co.uk/ NHS Website http://www.nhs.uk/Pages/HomePage.aspx * Based on patient response to the GP patient survey on behalf of the Department of Health
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